How is a complaint filed?

Except where an immediate hazard exists, compliance actions begin with a written complaint or email from a citizen or another public agency. View our Ordinance Enforcement Complaint Form (PDF).

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1. What is ordinance enforcement?
2. Who may file a complaint and when may it be filed?
3. How is a complaint filed?
4. What happens once I've submitted my written complaint?
5. Where can I find current flood insurance rate maps (FIRMs)?
6. To whom do I direct concerns or questions about mold and mildew?
7. Do I need a permit to cut down a tree on my property?
8. How do I pay for my Building Permit?
9. Can I move boxes into my home before final approval?
10. To whom do I report a violation of my subdivision association rules to?
11. Where do I obtain a copy of my homeowner’s association by-laws?
12. Can I get a permit for a shed, deck, pool, fence, etc., before my house has a final Certificate of Occupancy?
13. Can I pull a permit for work on my own property?
14. Do I need a building permit to replace my roof?
15. How long does it take to receive my permit once I apply?
16. I have a vacant lot near me that is overgrown with weeds and standing water. Where do I go for help?
17. There is a home being built next door to me with debris all over. Whom do I call?
18. The streets in my subdivision are very dirty. Whom do I call to get them cleaned?
19. Can I fax or email my Building Permit application?
20. Where do I place my mailbox?